What if I search someone and no matter what combination of information I use it won’t perform a search? :

What if I search someone and no matter what combination of information I use it won’t perform a search? Print

Modified on: Sun, Feb 13, 2022 at 10:58 PM

You may see different error messages appear if more than one person was found or that this individual was unable to be located based on the information you provide.

If the “More than 1 person found. Please provide more detailed searching criteria.” message appears, try searching with different combinations of information like their age and zodiac sign rather than their birthday. If you still can not get a result, please contact us by submitting a support ticket and provide all the search fields you entered and we will investigate.

If the “Could not locate any person with the search criteria” message appears, please contact us by submitting a support ticket and provide all the search fields you entered and we will investigate.

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What if I search someone and no matter what combination of information I use it won’t perform a search? Print

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